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Information for Disabled Supporters

21 October 2016

Parking Changes for the visit of Bolton Wanderers

For the upcoming Bury FC v Bolton Wanderers game on Monday 24th October 2016, we have limited availability due to Sky parking commitments with the game being shown LIVE on Sky Sports.

We only have 20 Blue badge parking spaces, which will be strictly on a first-come first served basis. We apologise in advance for any inconvenience caused.

We hope that the information that we are providing you with will ensure your match-day experience is an enjoyable one.

Our main concern is to ensure your overall safety, security and convenience in the company of those with whom you choose to be and from the vantage point that is preferred by you. 

1. Parking
(For LIVE TV Games we reduce the parking to 20 bays due to Sky commitments) We have 32 permanently marked reserved bays for disabled people which are distributed close to the perimeter of the stadium to minimise travel distance. These bays are available on a first come first served basis. 
2. Access to the Stadium
Disabled supporters can gain entrance to steward controlled points located around the stadium. These are clearly visible. 

3. Spectator Seating
Access to the East Stand is via gate 3 for our away disabled, with gates  1 and 2 for home fans with front rows allocated for wheelchair access. 
4. Toilet Accommodation
Accessible toilets are distributed throughout the ground, including wheelchair accessible unisex cubicles. These toilets are clearly signposted. 

5. Ticketing and Shop Facilities
All retail facilities are accessible to disabled people in terms of wheelchair access, induction loops, non-reflective glazing and suitable lighting. 

6. Refreshment Facilities
Refreshment facilities are located on the concourse of all stands. Each refreshment outlet has a low level section. Stewards are available to provide assistance if required. 

7. Wheelchair Spaces
Reserved wheelchair spaces, each adjacent to a fixed seat for a friend or carer, viewing areas in East (Away Supporters), South and West Stands. 

8. Means of Escape 
In the event of an emergency or evacuation, trained stewards and suitable equipment are in place to ensure that the highest protection possible is provided. 

Those disabled people who choose to sit with family or friends will have the benefit of their assistance; those who choose to come alone and sit in the areas designated for disabled people will benefit from managed evacuation. 

In the event of any evacuation, those sitting in the designated disability areas will be asked to remain in their seats until other spectators have been dispersed at which point safe and controlled evacuation will be effected clear of the crowd. 

On exiting the stadium, specific meeting points have been designated for friends and family elsewhere in the stadium to locate disabled companions who opt to sit in segregated areas.

Additional parking is also available at Pheonix House on Brierley Street at a cost of £5. This will be open from 5.30pm.

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